Pioneer Theater Company Coat Check Attendants

Purpose: The primary purpose of the Coat Check Attendant is to maintain the Coat Closet; checking in and out items for patrons. This may include: coats, backpacks, cushions, and hearing assistance devices.  

Time Commitment:

• The coat check attendant arrives 60 minutes prior to the start of the performance and remains on duty until approximately 20 minutes following the performance.
• Assignments are made for one performance of each production (7 productions) during each season. Shift changes are permitted through arrangement with the House Manager.
• Volunteers must commit to the full season. (7 Performances)

Location: Pioneer Theatre Company at: 300 South 1400 East, Salt Lake City, UT 84112. Free parking is available.

Supervisor: The Coat Check Attendant reports to the House Manager for scheduling and on the night of each performance.

Responsibilities: The Coat Check Attendant is responsible for checking in personal items of audience members and checking out hearing assistance devices, booster seats, and cushions.  The Coat Check Attendant must ensure that the coat check is either staffed or locked at all times. In an emergency, volunteers assist the house manager with procedures.

Qualifications:

• Volunteers must be 16 years of age or older.
• Volunteers under 18 must either usher with a parent/guardian or fill out a permission slip signed by parent/guardian.
• Should be comfortable interacting with patrons, including enforcing check out policies.
• The Coat Check Attendant must be able to stand for an extended period of time (30-45 minutes), lift heavy bags, and maintain organized check-in/out systems.

Dress Code:

• Coat Check Attendants must wear a white or black shirt and black pants or skirt. Please, no jeans.
• Coat Check Attendants may wear a black sweater or jacket.
• When choosing shoes please keep in mind that you may be standing for an extended period of time.
• A vest and name tag will be provided for each volunteer.

Training/Preparation:

• First season volunteers must attend orientation prior to their first shift. Orientation is offered three times at the start of each season (August and September).
• All volunteers should thoroughly read the volunteer manual and follow directions, updates and changes given by the House Manager.
• There will be a brief meeting before each performance.
• Returning volunteers are asked to attend orientation at least once every two years.
• Coat Check Attendants must attend a one-on-one training with the House Manager.

Benefits:

• Coat Check Attendants are invited to watch the performance the same evening they are volunteering.
• Contribute to a positive patron experience.
• Explore your interest in theatre and support local art.
• Interact with like-minded people.