Pioneer Theatre Company Ushers

Unfetter your exuberance for theatre! Become an active supporter of Pioneer Theatre Company by joining the Pioneer Theatre Guild, where you will help assure that this artistically compelling professional theatre continues to reach ever-expanding audiences.

Purpose: The primary purpose of ushers is to guide the audience to their seats and other locations in the building.

Time Commitment:

• Ushers arrive 60 minutes prior to the start of the performance and remain on duty until patrons have left the building (approximately 15 minutes following the performance)
• Assignments are made for one performance of each production (7 productions) during each season. Shift changes are permitted through arrangement with the House Manager.
• Volunteer must commit to the full season (7 performances).

Location: Pioneer Theatre Company at: 300 South 1400 East, Salt Lake City, UT 84112. Free parking is available.

Supervisor: Ushers report to the House Manager for scheduling and on the night of each performance.

Responsibilities: Ushers guide audience members to their seats, hand out programs and direct patrons to locations such as the restrooms, concessions or coat check. In an emergency, ushers assist the house manager with procedures.

Front of House Volunteers are responsible for assisting patrons before, during and following performances with ticketing, seating, concessions, coat check, and donor receptions. Responsibilities vary by position.

Qualifications:

• Ushers must be 16 years of age or older.
• Ushers under 18 must either usher with a parent/guardian or fill out a permission slip signed by parent/guardian.
• Comfortable interacting with patrons including enforcing rules about photos, video, and food in the theatre.
• Ushers must be able to stand for an extended period of time (30-45 minutes), while walking short distances.

Dress Code:

• Ushers must wear a white or black shirt and black pants or skirt. Please, no jeans.
• Ushers may wear a black sweater or jacket.
• When choosing shoes please keep in mind that you may be standing for an extended period of time.
• A vest and name tag will be provided for each usher.

Training/Preparation:

• First season volunteers must attend orientation prior to their first shift.
• All volunteers should thoroughly read the volunteer manual and follow directions, updates and changes given by the House Manager.
• There will be a brief meeting before each performance.
• Ushers are required to carry a small flashlight to each shift. If you do not have one, Pioneer Theatre Company will provide one for you.
• Returning volunteers are asked to attend orientation at least once every two years.

Benefits:

• Ushers are invited to watch the performance the same evening they are volunteering.
• Contribute to a positive patron experience.
• Explore your interest in theatre and support local art.
• Interact with like-minded people.